Returns and Refunds Policy

Thank you for shopping at Interactive Solutions LLC/ d.b.a Touch Screen Guru.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. 15% restocking fee may apply.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Number (RMN) from us
  • 15% restocking fee may apply.

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

  • By phone number: 833-286-8241
  • By email: support@touchscreenguru.com
  • By visiting this page on our website: https://touchscreenguru.com/contact-us/

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

23335 18th Dr.
Ste 132
Phoenix, AZ 85027

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Interactive Solutions LLC/ d.b.a Touch Screen Guru.

Damaged items

If you received a damaged product, please notify us immediately for assistance. Orders/ products need to be internally inspected for damage when received. If your order was shipped on your logistics account, you will be responsible for contacting your carrier for damages incurred.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Restocking Fee

A 15% restocking fee may apply for all returned products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: 833-286-8241

By email: support@touchscreenguru.com

By visiting this page on our website: https://touchscreenguru.com/contact-us/