Support & Drivers + RMA & Warranty

Technical Support

Touch Screen Drivers

Touch Screen Guru’s touch screen systems, plug & play with Windows 7,8 and 10, including Linux. Some operating systems and applications require drivers such as, MAC, some Linux systems and Android. If you require special drivers for your application or operating system, please contact your sales person or please fill out the form and we will get back to you quickly. In most cases, we will know this before you receive your product.

Warranty & Limitations

All Touch Screen Guru monitors are covered by a 3 year warranty from the date of purchase. The warranty covers any defects in material or manufacturing under normal use during the warranty period. During the warranty period, Touch Screen Guru will repair or replace, at no charge, products that prove defective because of improper material or manufacturing, under normal use and maintenance. For RMA details, see the repair process see Returns and Refunds Policy.

Return Merchandise Authorization

Eligibility for return: If there is a failure or if you are having an issue, you must trouble shoot with Tech Support before an RMA will be given to you. The product was purchased in the last 15 days. The product is in its original packaging. The product isn’t used or damaged. You have the receipt or proof of purchase. To obtained a Return Merchandise Authorization (RMA) from us. Also see Returns and Refunds Policy.